Internal Sales Representative & Customer Support

We are a small business located in Croydon focused on expert engineering solutions and superior customer service in the solar power industry. We are looking to expand our team with a role that will play a large part for the sales and customer support functions of the business. 

We have an opportunity for a determined individual to fill an Internal Sales position where you will work closely with our Sales Engineers and customers. The role will be best suit a proactive attitude and a cooperative mentality. 

The nature of this role requires excellent communications skills which primarily involves following up on customer queries, managing quotations, managing incoming leads and provide product information and technical solutions to customers. 

This position will require you to liaise with new and current customers while preparing quotations and booking jobs. You will be responsible for direct customer communication and relationship building with all stakeholders of the organisation. 

You will be working in a small team so attention to detail and a can do approach is a must. This is a fantastic opportunity to showcase your sales skills with an opportunity to grow your skills and position. The selected candidate will need to have sales experience and a passion for customer service.

Key responsibilities of the role will include:

  • Customer care and relationship management including managing queries in a professional and timely manner 
  • Assist our sales team in quoting and converting leads into sales 
  • After Sales Support
  • Sales Reporting
  • Supporting with general office duties 

The ideal candidate for this role will have:

  • Excellent verbal and written communication skills
  • Have a background in sales
  • Have the ability to learn technical information 
  • Experience in general office administration
  • Strong computer skills 
  • Be proactive and a fast learner
  • Display the ability to provide Exceptional customer service skills and be customer focused
  • Have a strong attention to detail
  • Have the ability to prioritise and problem solve

This full time position (Monday to Friday) 

Experience in the solar power industry is advantageous but not essential.

 

 

 

06/04/2021 $0 Eastern Suburbs 1 Sales
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