Service Manager

Award Winning Franchises, Attractive Remuneration Package, Modern State of the Art Facilities.

Gippsland Motor Group have a unique opportunity available for the position of Service Manager to lead our Service Team.

As Leader of the Service Team, you will have opportunity to learn more about the auto repair business, to contribute to the wellbeing of others and to work in an inspirational team culture.

Reporting to the Group Service Operations Manager, the role of the Service Manager is to assist with the running of day-to-day departmental requirements, your professional and enthusiastic nature will support the team you work with, building a work culture like no other. Your passion for cars and being a high achiever will enable you to drive high standards of customer experience and outstanding results with the Service team and department.

The Successful Applicant Must Have the Following Attributes

  • Enthusiasm and Passion, with a positive mindset
  • Be a balanced leader with professional appearance.
  • Results orientated to enable team success.
  • High expectations for Customer Experience and Satisfaction.
  • Ability to bring the best out in all personalities.
  • Understand the need for refined processes and maintain them.
  • Support and mentor team.


Responsibilities will include, but not be limited to

  • Ensure high customer satisfaction at every visit.
  • Ensure targets are exceeded.
  • Ensure process and policies are adhered to.
  • Provide daily reporting.
  • Ensure team/department are focused on achieving targets.
  • Contribute to the Continuous Improvement philosophy of the business
  • Be aligned with the business Purpose and Culture

Our business rewards team members based on the value they provide. Therefore, we will discuss potential remuneration packages during the initial interview. This way we ensure a fair value exchange is achieved based on what you could bring and the outcomes & expectations of the role.

A comprehensive Job description can be obtained from Business HR Manager.

06/04/2021 $0 Gippsland 1 Trades & Services
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