Care Administrator and Internal Sales Support

Up to $55k + Super depending on experience, Permanent full time position on the Redcliffe Peninsula, Global Company with a First Class Reputation and a boutique feel.

Home Instead is a Private non-medical provider of home care services and companionship, supporting older people and those with disabilities to live independently in their own home.

We are growing fast, and as such are now looking for a dynamic person to join our fun team working as both a Care Administrator and Internal Sales person in our office on the Redcliffe peninsula.

Your role

In your Internal Sales role, you will be directly assisting with driving our sales effort.

You will be contacting potential new clients identifying and discussing opportunities for them to use Home Instead.

You will also be contacting our existing client base, ensuring services are working well and discussing whether there is anything else they require.

When working in the Care Administration team, you will assist Care Managers and Networkers with their client administration and compliance.

This would suit an extrovert personality.

Your skills set

• Previous quantifiable success in a similar sales role.
• Genuine affinity and empathy for our seniors and those living with a disability.
• Identifying opportunities.
• Desire to call new and existing customers.
• High functioning administrator
• Sound problem solving, conflict resolution & time management skills
• Sound computer skills, including Microsoft Office suite, especially Excel.
• Flexibility, adaptability, calm under pressure
• Able to think on your feet, adapt quickly to shifting priorities in an ever changing environment and do what it takes to do a great job for our clients
• Able to find creative, but efficient and effective solutions, impossible is not in vocabulary, "can do" is your middle name!
• Great customer and staff communication skills, empathy, excellent phone and email skills, able to influence others, and work with a variety of people from all works of life
• Great computer and administration skills, with attention to detail
• Self motivated, strong work ethic, reliable, passionate about doing a great job, able to self manage, work on your own and as part of a team, willing to jump in and help when others need a hand without being asked
• Up beat, optimistic, easy going style that can work easily with others, and thrives on being busy but effective and efficient

Who we are

We are a fast growing local business that is also part of a world leading franchise organisation. We are committed to the development of our staff. Respect, compassion, honesty, trust and passion are integral in how we work together and what we deliver. Our approach is flexible, individualised and accommodating. We are an all-star, hard working, passionate, effective team and support each other and our clients to excel and thrive.

The perks

• Full time permanent position (8.30am-5pm Mon-Fri). There is an additionally remunerated on-call roster when (no more than 1 week in 4).
• The role is based in our Margate office.
• Training and development to help you thrive.
• Base salary from $50,000+ (depending on experience) + superannuation + bonus.
• Fun and supportive team environment.