Traineeship Receptionist

Traineeship opportunity to work and study, Cert IV in Business Admin (VACCHO), Career development opportunities, Supportive environment delivering health programs to the Aboriginal community.

About the Role

The Corporate Services reception team provide a professional and friendly first point of contact for visitors to the cooperative from community and external stakeholders, as well as general office and administrative support within the Corporate Services team to ensure the effective running of this unit through a Traineeship opportunity. At the end of the Traineeship if successful in your studies you will obtain a Certificate IV in Business Administration.

Regular duties will include:

  • Undertake Certificate IV in Business Administration through VACCHO with support of Corporate Services Mentor
  • Actively participate as a team member in relevant meetings, professional development processes such as supervision and training
  • Attend all classes/studies scheduled through VACCHO
  • Assist in ensuring reception and administrative services are maintained to a professional standard that supports the achievement of objectives within the Corporate Services unit
  • Assist in appropriate client bookings are input and communicated, and phone calls and messages actioned in a timely manner
  • Role maintains a consistent, visible presence at the reception desk as first point of contact for visiting community
  • Common areas of the cooperative spaces are maintained and tidy, and all issues are reported to the cleaning staff and/all operations/maintenance staff

About You

  • Experience working with Aboriginal Community members and providing a culturally safe environment is preferred but not essential
  • Certificate III or lower Qualifications to be eligible for this Traineeship opportunity
  • Suited to a year 12 school leaver or returning to the work force

To be successful in this role, you will need:

  • Willingness to undertake and successful complete a Certificate IV in Business Administration (This will include undertaking a variety of activities over 12 months including classroom learning, on-the job training and enrolment at a prescribed registered training organisation)
  • Ability to balance both Work and Study commitments
  • Good verbal and written communication skills
  • Computer skills
  • Planning and organisational skills
  • Ability to work effectively and cooperatively as part of a team

About Us

The Wathaurong people, conformed by 25 clans (family groups), formed part of the Kulin Nation of Aboriginal and have lived within the coast line from Werribee River to Lorne peninsula and traverse inland towards Ballarat for more than 25,000 years.

As custodians of the Wathaurong lands, we are committed to working together to provide a secure future for our community by upholding the dignity of our ancestors; respecting our Elders and instilling a sense of cultural pride and belonging for our children and childrens children.

The Co-operative provides a range of services including family and community services, support to young people, justice support services; cultural services, and health services. Wathaurong Aboriginal Co-operative Ltd is the largest employer of Aboriginal people within the Geelong region.

Working with Wathaurong

We employ individuals dedicated to providing quality, sustainable and flexible services that uphold human rights and create opportunities to empower and safeguard the Aboriginal Culture and their traditions.  Empowering individuals at building services that protect and advocate for those members of the Aboriginal Community that have access to child, youth and family services

We Offer

  • Working from Home
  • Generous annual leave
  • 9.5% superannuation
  • Not for profit salary packaging options
  • Employee Assistance Program
  • Accredited training opportunities and study leave

Applications should consist of a current resume and a cover letter including responses to the Key Selection Criteria, submitted in Word or PDF format.

We strongly encourage applications from candidates who identify as Aboriginal or Torres Strait Islander for this position.


Applications close:  10th of April 2021

06/04/2021 $0 South West & M5 Corridor 1 Administration & Office Support
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