NDIS Claims Officer (Accounts Payable)

Full-time permanent role, Flexible work-from-home arrangement, Make a positive impact for people with disability.

Bright Plan Management is a nationally-accredited NDIS Plan Management agency that provides financial intermediary services for NDIS participants. Bright Plan Management is committed to empower people with disability by providing industry-leading plan management service.


About the Position

This role is full-time permanent, currently on 100% Work-From-Home arrangement, with potential 2-3 days flex WFH in the future.

Bright Plan Management has seen rapid growth in clients requesting for our services and is looking for an all-rounder accounts specialist with a can-do attitude. The purpose of the NDIS Claims Officer role is to support the needs of the NDIS Plan Management clients as well as provide general finance operations support. Some of the key duties in this role include:

  • Accounts processing provider invoices and client reimbursements
  • Creating service bookings and processing claims on the NDIS Portal
  • Resolving discrepancies and missing information with provider invoices in a timely fashion
  • Maintaining client records in CRM (currently Careview)
  • Liaising with NDIA with client plan queries and self-education
  • Intake and induction of new clients
  • General administrative duties


About You

To be considered for this position you will need to meet the following criteria:

Essential Criteria

  • Quick on your feet, a fast learner and great with numbers
  • Previous experience in accounts related role
  • Excellent Microsoft Suite skills (particularly Excel & Outlook)
  • Excellent customer service and communication skills
  • Tech savvy for smooth transition of WFH arrangement

Desirable Criteria

  • Knowledge of the National Disability Insurance Scheme (NDIS)
  • Knowledge of disability and community services
  • Accounting software/package experience
  • CRM experience

Successful applicants must be eligible to work in Australia and agree to provide pre-employment checks. Offer is subject to completing NDIS worker screening check.

06/04/2021 $0 Western Suburbs 1 Accounting
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