Customer Service Administration

Customer Service Administrator- Bookkeeper

Mobius Institute 

 

MOBIUS INSTITUTE is a worldwide provider of training courses and certification for industrial customers.

The company requires an experienced Bookkeeper to join our team based in Tyabb.

About the position:
Reporting to our Accounts, Office & Certification Manager, this role will include processing of sales orders, invoices, and payments in NetSuite.  Some administration/customer service tasks are also be included.

The work involves regular contact via email with our international training partners and external customers, including people of various nationalities, and therefore requires sensitivity and understanding of their cultural differences and priorities.

The job is casual, 5 days/week for approximately 15-25 hours/week from our Tyabb office, with the hours varying depending on the workload.  For the right candidate, there is potential for the hours to increase to 25-35 hours/week in the future.

Attributes required:

• You will be meticulous, highly organized and thorough, with excellent verbal and written communication skills.
• You are a fast learner and thrive under pressure.
• You can self-manage and work both autonomously and within a team.
• You have strong technical, analytical, and problem-solving skills .
• You have the discipline required to operate within a quality management system.

Education and/or experience required:

• Bookkeeping experience is essential, experience with NetSuite is highly regarded but not required.
• Exposure to a multi-currency accounting environment is preferred, but not required.
• At least secondary school education is required, and tertiary qualification is beneficial.
• You need to have strong office computing skills, including Microsoft Outlook, Excel, and Word.

If you have the skills and want to join a dynamic and fun team, send both a cover letter and resume.