About the business and the role
We're looking for the business administrator who's going to help us hit our goals. If you get satisfaction from completing a task and love detail then this one is for you.
We're a switchboard manufacturing business, located in Carrum Downs. This is a full time role with normal office hours. If that sounds like a good fit for you, read on.
Job tasks and responsibilities
You will be responsible for eight key areas in our business:
Customer Support: You should have a clear understanding of the importance of customer service. you will be taking incoming calls and arranging deliveries to our customers. As the first point of contact we'll rely on you to make a great impression and get accurate customer details.
Sales Enquiries:Taking customer enquiries and delegating them to the appropriate department. We'll help you out with training and scripts. There is no outbound sales.
Finances: Accounts receivable and accounts payable. You don't need high-level financial skills, just accuracy and a commitment to keeping the books up to date. A knowledge of Xero and simPro will be of benefit.
Admin: General admin and organisational tasks, developing documents and keeping the office stocked. You'll look after all the office paperwork, and document creation, so you'll need to know your way around Word and be highly proficient in Excel.
Developing and improving our systems: Creating a company manual on how to get things done efficiently and on time.
Day to day operations: Make sure our office team has everything they need to smoothly run jobs and ensure all the paperwork is up to date. One of your key responsibilities will be entering new jobs so you will need to be accurate in entering data and meeting deadlines
Supporting the Operations Manager: To free him up from his daily tasks and provide accurate reports for measuring specific areas of the business in order to make strategic decisions.
Execution: Identify and report on areas in the business that pose bottle necks or hold ups and provide proactive solutions to those challenges. (Delays, missed deadlines, inefficiencies etc.).
Skills and experience
We want to hear from candidates with a minimum Year 12 completion.
To be considered for this role, you'll need to have excellent computer skills, being able to prepare proposals as well as creating and updating EXCEL spreadsheets. You will also need basic bookkeeping experience, preferably utilising Xero. Experience with SimPRO would be a big advantage.
We're looking for someone who can work autonomously in a small office, assisting the Operations Manager in the general day-to-day operations of a switchboard manufacturing business. If you're the person we're looking for you'll be highly organised and efficient. You'll be a good listener and a great people person. Ideally you'll be competent in dealing with tradespeople, clients and suppliers. If you are the right person for this role, you will have high standards, a professional attitude and describe yourself as being logical and adaptable. In addition, you will possess a passion for developing, implementing and following systems and procedures.
Note to Recruitment Agencies:
Please do not respond to this ad.