ADMIN / CUSTOMER SERVICE - IMMEDIATE START

ADMINISTRATION IMMEDIATE START

CUSTOMER SERVICE / DATA ENTRY 

Sitetech Solutions, is a continually growing, Victorian hire company which has been under operation for approximately 9 years. We service construction sites, for well-known national brands, by providing temporary fencing, temporary toilets, cross overs, cage bins, signage and advertising.

We are currently seeking a motivated individual with the ability to fulfill the role of Customer Service/ Data Entry Role in a Full Time capacity.

We are seeking a friendly and like-minded person to join our team in Laverton North. To be successful you must demonstrate a good work ethic, be reliable and a team player who is committed to doing things right every time. Data entry and phone skills to a high level required. Position involves general office duties assisting in the daily operations of a busy office.

This position is full time and will operate from our western suburbs head office located in Laverton North

Daily duties may include:

  • Sales Inbox
  • Ensuring accurate and timely information is entered onto the scheduling system (Syrinx)
  • Assisting the business to improve systems and processes
  • Resolving issues to ensure timely implementation and cost recovery
  • Assisting other team members as required
  • Providing updates and details of work orders to customers
  • Customer service
  • General office duties

You will also:

  • Provide a high level of support, with a high level of accuracy with excellent attention to detail and the ability to multitask
  • Be proactive, hardworking and dedicated to providing a solution to any task at hand focusing on system and reporting improvements
  • Possess excellent time management skills, have a positive "can-do" attitude and work ethic, are flexible and adaptable, and you work well independently and as part of a team

To be successful in this position it is desirable that you possess:

  • Excellent verbal communication and interpersonal skills to enable you to interact with a wide variety of clients, staff and stakeholders
  • Ability to develop solid relationships and work collaboratively with senior managers via the phone and email, as well as in person
  • Administration skills
  • Present as self-assured and confident with the ability to think independently with strong critical decision making abilities
  • Problem solving skills
  • Excellent work ethic
  • Outstanding service levels
  • Knowledge of the hire/construction industry
  • Fast and accurate data entry skills
  • Advanced Microsoft Office knowledge

What's in it for you

At Sitetech Solutions you have the opportunity for a real career with a well-established organisation.

Does this sound like a team and company you would love to be part of If yes, we would love to hear from you.

Please be aware that only short listed candidates will be contacted.

No agencies thank you.

 

06/04/2021 $0 Western Suburbs 1 Administration & Office Support
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