Territory Manager PI QLD South (Fixed Term Contract)

Work with a leading medical technology company, Be part of a dynamic and collaborative team, Opportunities to learn and grow.

Job Responsibilities

ASSESSING MARKET POTENTIAL & SETTING OBJECTIVES

• Implement plans to achieve/exceed sales budget.
• Analyse sales and market data and set measurable project objectives.
• Develop and execute territorial sales plan on a quarterly basis.
• Manage product mix to achieve divisional sales and marketing objectives.
• Identify and develop target accounts to exceed individual product budgets.
• Review, evaluate and account to Sales and Product Manager for variances against sales plan and develop/implement agreed remedial plans.

TERRITORY MANAGEMENT

• Exercise effective time and territory management.
• Develop and maintain accurate account and territory records.
• Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management.
• Perform all necessary administrative work.
• Develop business plans which identify opportunities within current customer base and help formulate sales strategies in conjunction with Sales and Product Manager.
• Formulate call plans to anticipate and prepare for customer requests and queries.
• Budget and control expenses and adhere to company policies and procedures.

INFLUENCING & SELLING

• Develop and maintain professional selling skills.
• Identify, establish and maintain productive working relationships with key decision makers, customers and their staff.
• Implement territorial sales plan.
• Plan and implement effective sales/product presentations to customers.
• Exercise effective skill in identifying and confirming customers needs, handling objections and gaining commitment.
• Maintain and expand existing business and develop new business opportunities.
• Represent the company at industry conferences and maximise potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company's product range.
• Develop strategies to counter competitors activities.

SERVICE

• Provide customers with a superior level of service.
• Respond to customer enquiries and resolve complaints in a prompt and effective manner.
• Educate customers to ensure that products are understood and used effectively.
• Maintain high standards of personal presentation and promote a professional personal and company image.

COMMUNICATIONS

• Communicate and maintain effective working relationships.
• Develop and maintain productive working relationships within Division (in particular Sales and Product Manager) and company to ensure maximum sales support and maintain a high level of customer service.
• Contribute to the development of a strong team effort.
• Communicate market intelligence/competitor activity promptly, including potential sale leads, and information re product price or account activity to Sales and Product Manager and other appropriate company personnel.
• Submit to Sales and Product Manager (specific reports) Sales Activity Report, Call Reports and Work Plans.
• Ensure a professional standard of written and verbal communication to customers.     

SELF DEVELOPMENT, PRODUCT KNOWLEDGE

• Develop, maintain and display professional selling skills and product knowledge expertise.
• Develop and maintain comprehensive clinical and technical product knowledge.
• Recognise and understand competitors, products, features, strengths in relation to company's products.
• Participate in product and skills development programmes, managing own self development.
• Evaluate and improve job skills continually.

CONSIGNMENT, BOOT STOCK & CAPITAL EQUIPMENT MANAGEMENT

• Manage all applicable consignment and boot stock (including capital equipment) as per policies.
• Ensure that all policies and processes adhered to regarding Count Accuracy, Expiry management, Consignment performance.

KNOWLEDGE & EXPERIENCE:

• Experience medical device sales
• Tertiary Qualification preferred
• Experience in general surgery advantageous
• Demonstrates strong business acumen
• Demonstrated negotiation and influencing skills
• Excellent oral and written communication skills
• Interpenetrates sales data demonstrates analytical skills
• Demonstrated competence in computer literacy with knowledge of MS office; experience with CRM programs an advantage.
• Excellent oral and written communication skills required.
• Demonstrated effective listening skills and interpersonal savvy.
• Problem solving ability and demonstrated examples of providing innovative solutions
• Demonstrated ability in matching and delivering the appropriate level of customer support with the value of the business opportunity.
• Ability to deal with multiple priorities and short time lines from time to time.  Must be able to manage customer expectations appropriately.
• Ability to work autonomously.