Receptionist

We are looking for an experienced receptionist at Back to Balance. We are a friendly team of three osteopaths and two psychologists in Adamstown.

THE ROLE:

  • Our reception is the first point of contact for our patients and the top priority is customer service, building genuine rapport with people of all ages and demographics
  • Dealing with phone and email inquiries
  • Making appointments in the digital diary
  • Processing claims and receiving payments through HICAPS and EFTPOS
  • Faxing, scanning, paper and digital filing
  • Using Word and Excel for letters, reports and spreadsheets
  • Maintaining clinic procedures and record keeping
  • Maintaining the presentation of the reception and treatment rooms  

SKILLS AND EXPERTISE:

We are looking for a warm and friendly person who enjoys engaging with patients and staff.

  • A people person with a professional phone manner and excellent communication skills
  • Good organisational skills and attention to detail
  • Ability to prioritise and work with minimal supervision
  • Computer competency and experience with Word and Excel

We expect the successful applicant to have some customer service experience, preferably in health services, and an interest in natural health.

This is a permanent position, 30 hours/week Monday to Friday, and is available for an immediate start.

If this sounds like you please send us a CV and cover letter. The letter should include why you feel this role is for you, what you would like to achieve in this role and what drives and inspires you in life.

Please Note: Only successful candidates will be contacted for an interview.

30/03/2021 $0 Newcastle, Maitland & Hunter 1 Administration & Office Support
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