Program Bookings Coordinator

  • 38 hours per week, (Level 2- Level 3)
  • Salary packaging, education opportunities, supportive & friendly environment.
  • MetroRehab Hospital Private Day Program Services 


MetroRehab Hospital is a 37-bed private, specialist rehabilitation hospital, offering a range of personal rehabilitation programs, and is centrally located in Petersham, close to public transport and with access to off-street parking.

Our aim is to provide the highest level of patient care through dedicated staff experienced in all major rehabilitation specialties as well delivering holistic care to clients according to individualized goals and needs. Our sole focus is helping our clients/patients achieve a better quality of life through rehabilitation, and we are constantly looking at new ways to help improve outcomes.

With over 30 years experience in providing private rehabilitation services, we are dedicated to promoting the independence of our patients and development of our staff.

If you strive for quality in delivering excellent patient care and would like to join our rehabilitation team, apply today! We look forward to welcoming you to MetroRehab.


This position is responsible for providing administrative support to the Day Rehabilitation Program and the Outpatient Clinic. The purpose of this role includes admissions, discharges, telephone communication, data entry, creating and managing client bookings and sessions and most importantly maintaining a strong customer focus at all times.


Your main duties will include:

  • Managing reception and administration requirements of the service
  • Coordinating programs / timetables for clients
  • Pre-admission and admission day rehab clients into a PAS system


We seek a self-motivated and friendly individual with:


  • Excellent communication, writing and interpersonal skills and professional telephone manner.
  • Excellent customer service skills and patient focus.
  • Excellent organizational, time management, prioritization skills with attention to detail.
  • Ability to operate in a fast-paced environment.
  • Demonstrated high level administrative and computer skills including competent in the use of all Microsoft Office programs, Windows-based software including Word, Excel and Access databases, email programs, Global Health Master Care EPAS. 
  • Demonstrated capacity to work independently as well as in a team.
  • Excellent ability to manage referrals and appointments.
  • Ability to collate, coordinate and distribute activity and billing statistics.


  • Experience working in a health-related field, particularly private hospital field.



Applications must be submitted via our online recruitment website.

To apply, please visit complete the online application process. Applications must address the full Essential and Desirable selection criteria, as outlined in the position description.

Closing Date: 16th April 2021


30/03/2021 $0 CBD, Inner West & Eastern Suburbs 1 Administration & Office Support
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