Receptionist

Busselton Holiday Village is a well established family owned and operated Caravan Park located in Busselton, WA.

We are seeking a reliable, enthusiastic, friendly, hard working person to help us in a casual position.

Joining our Front Office team, the position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation inquiries, promoting the business to achieve accommodation sales, processing reservations, assisting guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

We currently use RMS but are looking to change to a new booking system, most probably Newbooks. We will also be implementing Levart as a channel manager in the near future. It would be an advantage if the applicant has experience in these types of systems and has an understanding of online booking and digital marketing. Good computer skills are a must 

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with online booking platforms also is essential. 

The successful applicant must be available to work Monday and Tuesday at a minimum, with Saturdays also available (possibly on a rotating roster). Sundays may also be available if the applicant wishes, but not a requirement.

30/03/2021 $0 Bunbury & South West 1 Administration & Office Support
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