Admin/Sales Support and Customer Service (Full Time)

Were currently looking for an energetic, reliable, proactive and highly organised professional with attention to detail and can do attitude to join our team.

You will be joining a small team of dedicated, enthusiastic and passionate people and who are genuine about putting their customers first.

The company and culture: We are a small local business that is part of a national network. Our customer centric approach, investments in latest technologies, innovation, affordability and reliability has made us a well-respected and formidable option for modern day E-commerce retailers, and a number of commercial customers.

The role:

This role will see you adding significant value through (but not limited to):

• Answering phones and assisting customers
• Managing online enquiries
• Maintaining and updating new CRM database
• General office administration duties
• Supporting the sales & operations teams

 

Skills and expertise:

• Excellent phone manner and superior communication skills both written and verbal
• Great attitude willing to roll up the sleeves and take on what's needed to be successful in the role
• Customer focused - easily establishes credibility and genuine service commitment.
• Self-motivated - professional able to achieve results working without close management and focused on learning
• High degree of attention to detail
• Strong multi-tasking and prioritisation skills
• Must be reliable, trustworthy, highly organised and be passionate about achieving results.
• Willing to learn
• Ability to work in a team and in a fast paced environment
• Current drivers licence and clean driving record
• Strong MS Office skills