Service Administrator

Essential Fire Services is a fire protection company based in Balcatta operating since 2006. We supply, install and service automatic fire detection, suppression systems and passive fire across the Perth Metro area.

We are seeking a Service Administrator to work within our Inspection and Testing team. This is a permanent, full time role.  The hours can be flexible to work between 7am to 5pm. 

This role will be a key support role to the Inspection and Testing Manager, with responsibilities including, but not limited to:

  • General administration duties;
  • Service reports review, data entry and archiving; 
  • Receive client enquires via the phone or email and respond to the enquires;
  • Assist with technician access to different client sites; 
  • Quotations for minor repairs;
  • Reviewing all completed works and updating customer or site details to ensure all managers; and field technicians have the relevant information and can operate efficiently;
  • Reviewing all client invoices upon completion of work to ensure all labour hours and materials are invoiced correctly;
  • Liaise with Warehouse Coordinator regarding stock required for upcoming scheduled jobs.

The successful applicant will have:

  • Previous experience in an administration role;
  • Previous experience with invoicing; 
  • Strong computer skills related to word, excel and outlook;
  • Attention to detail;
  • Good interpersonal skills;
  • Customer service skills.

The ideal candidate would have the above experience and the following would be an advantage:

  • Experience working in the Fire Services Industry; 
  • Experience with using ServiceM8.

What the role can offer you:

  • Competitive pay package based on experience;
  • Paid days off;
  • Career progression opportunities; 
  • On-going training (in-house and nationally recognised);
  • Strong culture of safety;
  • Friendly, fun and supportive team.

We do not require recruitment assistance with this position, thank you.

30/03/2021 $0 Perth 1 Administration & Office Support
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