Customer Service & Sales Admin Support

Local career opportunity; award-winning company; room to grow, Busy environment focused on providing outstanding customer service, Work with health professionals and community to improve client quality of life.

About Us

At Cape Abilities, we match the right assistive equipment to clients with a range of disabilities, reduced mobility or rehabilitating. This role requires organising lots of different tasks as well as empathy, genuine respect and being open to learning about all the products we offer.

The role is based in Bunbury at the Cape Abilities Store. We are a rapidly expanding business with two retail outlets (Busselton and Bunbury).

We work alongside health professionals where customer service is our strongest advantage. We are looking for someone to join the team who is ready to go above and beyond to deliver the best outcomes to our clients.

What We Need

This role will support the Bunbury Store Manager with sales admin, data entry and computer-based work in addition to being on the floor speaking to customers. 

You happily speak both face to face and on the phone with suppliers, health care professionals and those looking for the right assistive equipment to support their needs.

You are already very comfortable using a computer (Word, Excel, email, data entry) and enjoy being organised; following and creating systems and processes that help us serve our customers better.

We are looking for a self-starter who wants to learn about our products in order to be able to research, provide information and ultimately, recommend and quote to health professionals.

Why Work For Us

Cape Abilities offers a challenging and exciting role. We want the right person who is ready to take the opportunity to grow with us, in a fully supported environment.

The Role

This role is initially three days per week and is likely to expand (days/hours negotiable) between 9am-5pm. Currently, no weekend work is required. The role is initially temporary with a view to permanent for the right person. The successful applicant will need to be able to work increased hours with notice, to cover team holiday leave.

Skills and Experience

We need a customer-facing professional. That experience may have come from working in an office environment, customer service or even as a health professional.

Key Skills:

  • Professional admin and computer skills (Word, Excel, Outlook for email and calendar functions)
  • Experience working within existing systems and processes for stock control and online stock process (desirable)
  • Professional communication skills that build rapport in person and over the phone
  • Courteous and respectful of people sharing their personal challenges
  • Ability to work in a fast-paced environment and pro-actively solve challenges that may arise
  • "Can do" attitude with plenty of energy

 by Monday 12 April 2021.

Please note - no agencies or in-person enquiries, thank you.

30/03/2021 $0 Bunbury & South West 1 Administration & Office Support
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