Reception and Administration Officer

John Wesley Gardens K-ESS
Permanent Part Time

Reception and Administration Officer


Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years' experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see


Position would be for 56hrs per fortnight - 4 Days a week preferably Mon-Thurs 0830-1600 

Rostering Experience - Kronos 

Duties -  General Reception duties, sorting mail, answering calls, receiving and sorting faxes, greeting Visitors, Families and Residents.  Assisting contractors and Agency staff with swipes for access to communities.

Invoicing, Archiving, responding to emails, daily exceptions/Timecards for staff clock in and out, covering sick leave and Annual Leave shift etc.   Helping Senior Administration with Rostering up to 170+ staff in all areas such as Clinical, Care and Hospitality 


Key Responsibilities Include:

  1. Align one's workplace behaviour in accordance with the WMQ Charter, Values and Mission of the organisation.
  2. Demonstrate superior customer service skills in a busy care environment
  3. Undertake invoicing and reconciling accounts, purchasing and all non-medical stores.
  4. Management of roster changes, including use of Kronos data base.
  5. Identify and/or check requests for facility maintenance and submit through the T1 system.
  6. Participate in facility recruitment and orientation.
  7. Coordinate and oversight local building works, including liaising with maintenance and contract services.
  8. Participate in quality processes to meet legislative and regulatory compliance.
  9. Under delegation and as appropriate ensure effective complaints handling for residents and other significant persons regarding laundry, pharmacy, food, furnishings, maintenance, and other nonclinical matters.
  10. Detailed understanding of staffing and workflows within an aged care environment.
  11. Responsible and accountable for own work.


Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at by 4pm of the closing date. 

Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  WMQ values diversity and employee wellbeing, and fosters an environment that acknowledges the different perspectives and capabilities of our workers. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here [link removed].  Salary Packaging is available to permanent Staff to potentially enhance remuneration.

Applications Close: 07/04/2021

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30/03/2021 $0 Brisbane 1 Administration & Office Support
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