Company Vehicle & Tools of the Trade Provided for use to preform duties
About the business:
We are a building & content restoration company with our head office based in Bayswater Vic which supports our Melbourne and Sydney operations. We pride ourselves with excellent and time sensitive customer service to help our clients who have been affected by water, mould and fire related incidents.
We work with insurance, commercial and private clients to mitigate damages, while providing make safe and restoration services to achieve positive results in helping those affected.
About the Role:
The Technician role will include but not be limited to the following tasks:
Attending to properties affected by Water damage, mould and fire to assess and make safe, performing the required labour, cleaning and professional tasks as requested by our clients
Setting up and monitoring of specialist drying and other equipment.
Setting up temporary containments
Performing strip outs / demo works within approved scopes to various locations within a property.
Detailed cleaning within property as part of the restoration program.
Following instructions from our clients & company supervisors to maintain our high standards and expectations of service to clients.
Liaising with clients on site and dealing with sensitive situation that may arise as a result of incidents.
Compiling reports using our custom application to document the work to meet our client KPIs and to help prepare SOW from site for our supervisors to update our clients.
Work balance is our priority although a willingness to work after hours on occasions, and willingness to be rostered for on call work and travel when required with company vehicle. At those time you will be compensated with above your normal rate & call out bonuses.
Skills and experience
Positive, honest and reliable attitude required
Trade background highly regarded
Experience in the restoration industry highly regarded with IICRC certification or equivalent. Training can be provided to the right candidate.
Excellent communication skills and patience when dealing with people a must
Must be able to use a smart phone or tablet to access our web based software program.
Be willing to work within a team or unsupervised.
Have a clean driving record and able to drive both manual & auto vans.
Working with Children card
Construction white card
Focus on work / life balance
Good above award rate, and bonuses
Uniform and trade tools provided for use.
30/03/2021$0Eastern Suburbs1 Trades & Services
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