Internal Sales / Customer Service Officer - Food Service

WA Family owned business, New warehouse facility, Growing food service business.

Superstock Food Services is a complete food distributor with over 5,000 stocked lines from frozen, chiller, dry & packaging and we are a member of the Countrywide National Distributors buying group.  We service many food outlets in WA including Hospitals, Prisons, Hotels, Cafes, Restaurants, Taverns, Pubs, Caterers, Lunch Bars and Bakeries.

We are a WA family owned business and pride ourselves on providing exceptional customer service.

Operating from a new state of the art facility in Northlink business estate, Gnangara we require an Internal Sales & Customer Service Officer to join our Customer Service team.

 Responsibilities include assisting teams with:

  • Providing exceptional customer service.
  • Producing customer invoices for the days delivery runs.
  • Outbound calls to generate leads and update CRM.
  • Assign leads to appropriate sales representatives.
  • Customer Service/Contact taking inbound calls, customer orders, handling product enquiries.
  • Sales Order Processing.
  • Managing backorders.
  • Liaising with sales, warehouse and administration teams.
  • Prepare and distribute product lists.
  • Reception.
  • General office administration.

Personal Attributes:

  • Accuracy and attention to detail
  • Pleasant telephone manner/customer service skills
  • Multi-tasking ability
  • Helpful to others and can ask questions
  • Self motivated, self confident
  • Bright and energetic personality

Ordinary Hours: Monday to Friday 5am - 2pm.

All applications will be treated confidentially.

30/03/2021 $0 Perth 1 Call Centre & Customer Service
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