Customer Admin Coordinator

Customer Service Professional

Threat Protect is an ASX listed company thats serious about providing security without compromise. We operate nationally and offer a range of security services, from electronic security systems and 24-hour monitoring, to consultancy and guarding. Our customers rely on us to be there when they need us the most. Fast-paced, growing and agile we are seeking team members to help us get to the next level.

Are you a Customer Service Rockstar who is looking for an opportunity to shine We are currently looking for a customer service professional who is confident on the phone and have the ability to convert technical issues to the language that people can understand. If you have possessed of exceptional communication, problem solving and critical thinking skills, then this is the position for you!

Job Description

Primarily your responsibility within the Customer service team is to grow and maintain our existing customer base through;

  • Building relationships with customers and creating positive customer experiences.
  • Responding to and following up enquiries from customer within required timeframes
  • Working in collaboration with our sales team, you will find opportunities to ensure our customers are getting the best from their products and services, with the latest technology in monitoring and security.

Skills/ Experience

  • Commitment to deliver outstanding customer service at all times.
  • Ability to work effectively in the fast-paced team environment.
  • Have an interest to develop a strong and sustainable sales career.
  • Excellent written, verbal and interpersonal skills with the ability to negotiate, influence and work collaboratively with internal and external stakeholders.
  • Solution focused problem-solving skill.
  • Commitment to continuous improvement.
  • Strong attention to detail and ability to follow instructions.
  • Graduates with minimum 2 years experience in a similar role are encouraged to apply.
  • If you have licences of
    - WA Police Class 2 Consultant (Security equipment specialist)
    - WA Police Class 2 Installer (Security equipment specialist)
    highly desirable but not essential.

Short listing will commence immediately. This position may be offered to a right candidate before the closing date. Please send your resume and cover letter  by 9th April 2021 outlining how you meet the requirements for this position.

30/03/2021 $0 Perth 1 Administration & Office Support
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