Administration Assistant

Have administration experience but no formal qualifications, A Certificate III in Business Administration is inclusive in the employment pack, A fabulous opportunity for your professional development.

2  Full time Administrative Assistants  
(Newcastle)


Due to the growth in demand for our Apprenticeship Services we are looking to fill two (2) Administration Assistant positions in our Newcastle office This role will provide general administrative support, internal & external customer service and contribute to the smooth and effective running of the AASN service. A Certificate III in Business Adminstration is included in the role.

About the role

  • Assign, conduct and report on the Progress of Australian apprenticeships
  • Ensure contractual compliance of record keeping processes and administration.
  • Manage internal and external enquiries and provide accurate information by phone or in written form
  • Provide timely and accurate data and reports
  • Making direct contact with Apprentices and Trainees to ensure they have what they need for a successful outcome - Via Phone, Email and SMS
  • Record any contact in the database associated
  • Track and follow up on the progress of Apprentices and Trainees at various points.
  • Ensure information held is UpToDate and make changes as necessary
  • Identify those who may need follow up support and referral to specialist services.

About you......you will have

  • Experience and knowledge of the apprenticeship administration environment
  • High attention to detail and a quality approach when working in the areas of data entry, file administration and record keeping.
  • Experience in a high volume, target driven environment 
  • A strong customer service approach and a professional manner with well-developed verbal and written communication skills 
  • A proactive and positive manner
  • High level of organisational and time management skills ensuring deadlines are effectively met
  • Effective administrative skills and computer literacy including Outlook, Excel and databases
  • VET experience will be highly regarded

About us


VERTO is a not-for-profit organisation located in over 40 sites across the Australian Capital Territory, New South Wales and Victoria. With over 35 years’ experience, we provide a variety of services and community programs to help individuals and communities in the apprenticeship, community, employment and training services sectors. We also offer a range of bespoke programs to help some of the most vulnerable people in our community including Aboriginal, disability and tenancy services.


Benefits and Culture

  • An attractive remuneration package (including base salary, superannuation and access to salary packaging)
  • 5 weeks annual leave 
  • Training and professional development opportunities
  • A Certificate III in Business Administration is included in the role.
  • A supportive team and a positive work environment

How to Apply



VERTO is an equal employment opportunity employer. We encourage applications from culturally diverse backgrounds including Indigenous Australians.

The successful applicant will be required to provide a Working with Children Check and National Police check clearance. All VERTO staff are responsible for the safety and well-being of children and young people who engage with VERTO.

Closing Date: 9am Monday 19th April 2021

22/03/2021 $0 Newcastle, Maitland & Hunter 1 Administration & Office Support
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