National Client Specialist, Banking & General Insurance

Supportive and flexible working environment, Training and development opportunities in areas that matter to you, Health & wellbeing program of benefits.

Canstar is Australia’s biggest financial comparison website. For over 25 years, Canstar has been researching and rating financial and consumer products.
We employ over 150 staff with a diverse range of educational and professional backgrounds. We take pride in the cultural and gender diversity of our staff and our ability to offer our people the opportunity to grow and develop their skills as the company grows too.
The Canstar Commercial team are looking for a National Client Specialist to join the team. As a National Client Specialist, you’ll work alongside the Banking & General Insurance team to support revenue generating and account management activities. 
What Canstar Offers:
  • Supportive and flexible working environment
  • Birthday leave
  • Employee Assistance Program
  • Health & wellbeing program of benefits
  • Fun social club and company culture
  • Training and development opportunities in areas that matter to you
What You Will Be Doing:
Sales origination and execution of new business activities
  • Grow an existing portfolio of B2B clients in line with set targets
  • Identify, approach and pitch new business to clients as approved by the National Manager
  • Assist the National Manager with organising presentation opportunities, attend and ultimately present research results on product verticals, pitch the endorsement marketing (licensing) opportunity, where appropriate, and close down sales opportunities under guidance of National Manager.
Client Relationship Management, Sales Support
  • Assist with all levels of client engagement and continue to build on the strength of the Canstar brand
  • Organise and attend regular meetings with clients and grow an understanding of their focus and strategy in the market
  • Draft license agreements for new sales including Star Ratings/Awards and Canstar View
  • Prepare, co-ordinate and distribute client award certificates for new rating/award winners
  • Execute new customer agreements for new and renewed sales and liaise with finance to ensure all invoices are issued correctly and on a timely basis
  • Ensure the Contracts Register is maintained as each stage progresses.
  • Take ownership of managing the CRM platform, ensuring that client information is entered and updated on a regular basis
Renewals and contracts
  • In conjunction with the National Manager, execute and prepare price increase renewal communications to clients and work with finance to ensure the changes are reflected appropriately in our accounting system
  • Ensure all components of the Contracts Administration process are followed and executed
  • Issue Canstar Assets to clients as required
  • Assist with coordinating client attendance at functions and workshops
  • Follow up outstanding product audits as required
  • Adhoc administration tasks as required
  • Assist in the coordination of Australian Insights Workshops
What You Need To Bring To The Role:
  • Experience & knowledge of the Retail Banking & General Insurance environment
  • Demonstrated experience and results in corporate sales
  • Strong MS Word, Excel, Powerpoint and Outlook / Exchange skills
  • Strong numerical skills
  • Independent worker and team player with strong organisation skills
  • Strong personal skills and ability to build trust
  • Strong ability to identify and communicate processes (both verbally and written)
What Will Give You The Extra Edge: 
  • Degree in business or marketing
  • Experience and knowledge of marketing, in particular endorsement marketing
How Can You Join The Team:
If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded to your profile.
Please contact Canstar’s Talent Attraction Specialist, Emily Conaghan,

22/03/2021 $0 Brisbane 1 Sales
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