Client Experience Support Officer

Casual, Sunbury, Kyneton and Romsey locations, Work with a genuine values based organisation.

About Sunbury and Cobaw Community Health

Sunbury and Cobaw Community Health is a not-for-profit community health organisation providing a comprehensive range of free and low-cost health, wellbeing and community services in early childhood, youth, families, adults, aged and disability.

Covering an area of over 1700 km2 from Sunbury to beyond the borders of Macedon Ranges Shire our 280 staff and 100 volunteers are based across four sites at Kyneton, Romsey, Sunbury and Woodend.

The organisation has a proud history of delivering community health services to the region for over 40 years. 

About the role:

As a Client Experience Support Officer (CESO) you will be responsible for greeting all customers and providing high quality service standards that are responsive to the needs of service users and the wider community. The role provides administrative support to internal programs and staff and supports the delivery of Corporate Services functions.  

The key expected job outcomes include: 

  • Working individually and cooperatively within a mixed team on a variety of tasks to achieve work area outcomes 
  • Be accountable for the smooth operations of the day to day reception and administrative functions of the organisation while delivering a quality service to staff and customers. 

About you:

You will be a motivated individual with exceptional customer skills. Your excellent communication skills will allow you respond to the needs of all clients. You will have well-developed organisational and administrative skills with the ability to prioritise.

The successful candidate will have a Certificate III or higher in Business or Administration. Experience working in community health sector would be an advantage.

The successful candidate will be required to undertake and maintain a National Criminal History Check (NCHC), a NDIS Safety Screening check, and hold a current valid Working With Children Check.

Further Information:

How to apply:

As an employer, we value diversity and encourage applicants from all cultures and backgrounds.

To be considered for a role, your application must include a cover letter, resume (including 3 referees) and responses to the Key Selection Criteria, 

Applications Close:  2 April 2021, 5pm


22/03/2021 $0 Northern Suburbs 1 Administration & Office Support
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