Senior Receptionist

Siana Dental is a boutique practice located in Bayside. We are a passionate team who love what we do! We are undergoing significant growth due to our proven customer service as well as providing exceptional dental care using the latest in technology. We provide an invaluable IV sedation service to phobic dental patients.

Part time position:

The part time position hours are as follows:

         Monday  8:30am - 5:30pm

         Tuesday  8:30am - 7:30pm

         Thursday  7:30am - 5:30pm

         Friday  7:00am - 2:30pm

 

Senior Receptionist 

We are seeking a Senior Receptionist.

You are face and voice of the dental practice. Your role is critical because you are the first person our patients see. Your warm and engaging personality will put our patients at ease.

General Duties:

         Scheduling appointments

         Complete management of payments.

         Finalising end of day banking and managing petty cash.

         Telephone & email enquiries

         Patient telephoning: confirming appointments, TLC calls, follow up 

          new patients and assist with any queries, re-care (recalls)

         Exceptional customer service, welcoming patients and letting them             know nothing is too hard

         Maintaining and implementing front office systems

         Practice administration tasks as required

         IT maintenance and Management

         Assist Practice Manager with time and daily management, 

          scheduling of meetings, correspondence.

 

Skills and experience:

         Ability to multi-task and prioritise

         Initiative, time-management skills and flexibility

         Think outside of the box

         High attention to detail

         Good grammar

         Highly presentable

         Caring and compassionate

         Enthusiastic and high spirited attitude.

         Strong work ethic & team player

         Professional and friendly phone manner

NB: You must be an Australian Citizen or Permanent Resident to apply for this position. 

22/03/2021 $0 Bayside & South Eastern Suburbs 1 Administration & Office Support
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