Office Manager/Guest Services

About the business

Hidden Valley Eco Lodges & Day Spa is a 5-star Boutique Resort & Day Spa located in the Perth Hills and 30 minutes from Perth CBD.

About the role

This fantastic role - (Wednesday to Saturday), would suit a mature and responsible candidate with a hospitality background preferably (but not essential). This is a fast paced and varied position, so being able to multi-task is a necessity.  You would need to be energetic, bubbly and have a warm and welcoming demeanour when engaging with our guests.  Some responsibilities would include:

  • Handling new day spa appointments and lodge bookings via phone or email then entering details into the relevant booking systems
  • Ensuring our guests experience the highest level of customer service at all times
  • Prioritising and managing tasks allocated to you and reporting back to Management on your progress
  • Interacting with lodge and day spa guests
  • Responsibility for taking payments via EFTPOS 
  • Daily operational tasks as required by the Business Owner (this can include laundry, a minor amount of food preparation (not cooking), minor cleaning from time to time
  • Staff tasking

This rare position would be perfect for a candidate who thrives on being kept busy and enjoys interacting with people in a beautiful and peaceful environment.

You must have your own reliable transportation as there is no public transport close by.  Please register your interest by emailing your CV .

22/03/2021 $0 Perth 1 Administration & Office Support
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