Construction Administrator/ Customer Service Officer

MyStyle Homes is currently seeking a dynamic individual with a high level of attention to detail and experience in the construction industry. 

Our team prides itself on the quality of its workmanship, delivery of our products and focus on customer service.

Duties of the role included but are not limited to:

Administration of HIA contracts in accordance with corporate policies, procedures and specific contract requirements and providing administrative and clerical assistance to the team as required in order to ensure effective and efficient operations.

Serving customers both face to face and over the phone, process orders, respond to enquiries and questions, handle complaints, troubleshoot problems and provide information as the first point of contact.

Suitable applicants will possess:

• Customer Service Understanding and respecting the needs of the customer.
• Values Demonstrating honesty and integrity.
• Organizational commitment Acting consistently with MyStyle Homes core values.
• Communications Interacting and communicating respectfully and professionally
• Proactivity Taking the initiative to improve processes and solve problems
• First Impressions Portraying a confident, professional image. Making a positive first impression.
• Determination Persistently and creatively achieves goals in spite of obstacles.
• Negotiation Proactively collaborates with others. 
• Contract Administration experience highly regarded.