Customer Service Officer

Bega Location, Immediate Start - $29.61 + super, per hour, Monday To Friday - 8:30am to 5:00pm.

This an exciting full-time opportunity to join the Customer Service team for a leading gas and industrial company in Bega.

Join this globally recognised company.

The role:

  • You will be the first point of contact for customers and assist customers with account enquiries and processing orders and payments.
  • You will take high volume calls, go above and beyond and provide essential customer service to ensure customer satisfaction whilst building long term relationships and assist customers with account, sales, invoice and order enquiries.
  • You will report to the Customer Service Manager.
  • You will work with internal and external stakeholders.
  • Join a supportive team with opportunities for growth. If you have a strong customer focus and believe in service with a smile, can provide solutions to issues seamlessly then this is the role for you!

About you:

  • Previous contact centre or customer service experience preferred
  • Excellent written and verbal communication skills
  • Excellent customer service and problem solving skills
  • The ability to work well as part of a team and meet KPIs
  • Accuracy, great attention to detail and the ability to multitask.
  • Strong computer knowledge

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our websites.

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So, it's over to you. If you feel you have the correct qualifications and looking for your next career move, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.

16/02/2021 $0 Wollongong, Illawarra & South Coast 1 Call Centre & Customer Service
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