Are you an ambitious and driven Client Service Manager(Cleaning operations) confident dealing with clients and always looking to build a rapport by adding value We would like to hear from you to drive our business forward.
This role will be available to Managers who understand that conduct, performance and relationships with clients and great outcomes is the only way to build your own success
What's on Offer
Full time role: Cameron Facilities Pty Ltd
Excellent career development opportunities
Company Car, fuel allowance, Laptop and mobile.
Develop a professional working relationship with clients
Manage a portfolio of 30 45 staff
Manage and maintain cleaning services on site to ensure continued customer satisfaction
Keep clients fully informed of cleaning activities planned and carried out on site
Ensure any variation to the scope of works is processed promptly and efficiently
Ensure site QMR inspections are conducted (at least once per month for each site) or as per contract requirements.
Ensure all personnel are thoroughly trained in, and conversant with their duties, and that those duties are executed in a proficient and professional manner to meet contractual and safety obligations. This will include assisting with the coordination of site-specific training.
Counsel, guide, discipline and develop staff in accordance with Company policy as detailed in the Business Management System
Cooperate with the Recruitment Coordinator to maximise recruitment or other incentives.
Supervise and/or assist in site cleaning when relief staff are unavailable or during vacation clean
Review management reports generated from the database including QMR, HSE, external audits and carpet cleaning.
Compliance with all requirements of the Environmental Protection Act (EPA).
Occupational Health & Safety :
Maintain safe work practices and a safe work environment by complying with all state, corporate and legal responsibilities under the Occupational Health & Safety Act, 2001.
National police check (or be prepared to attain one)
Australian Work rights
Already hold, or be prepared to obtain a Certificate IV in Asset Maintenance
Current and relevant Drivers Licence
Competent in carrying out HSE
Leadership ability - leading by example.
Ability to develop and maintain relationships at all levels
Sound knowledge of cleaning industry