Receptionist - Business Services Part time (25 hours per week) 12 month contract Brisbane
We are looking for a part-time client-focussed corporate Receptionist to join our dynamic Business Services team. The hours for this role are between 8.00am to 6.00pm (inclusive, total 25 hours per week) Monday to Friday. In this role you will be responsible for providing excellent client service and ensuring a smooth and seamless operation of the client reception area whilst also maintaining the professional image of the firm at all times.
Key responsibilities include:
Meet and greet all staff and visitors to the Centre in a courteous, professional and friendly manner
Engage with clients in a highly professional manner and actively seek opportunities to enhance their experience
Provide assistance and information on meeting room and car park bookings, escort clients to meeting rooms and offer refreshments to clients
Manage all bookings for the client conference rooms, ensure catering & room requirements are confirmed daily
Ensure complete accuracy and all relevant data is captured in the meeting room booking system
Communicate clearly and give succinct direction to our visitors and staff regarding their movement throughout the centre and conference floors
Answer all calls to reception, including Switchboard, take messages as appropriate and ensure that these messages quickly reach the person for whom they are intended
Ensure the reception area is prepared and presented to the highest standard
Liaise with and assist the wait staff to ensure the conference rooms are tidy and ready for the next booking
Work closely with the Hospitality, Audio Visual, and Business Services teams to ensure visitor’s and client needs are managed and met
Provide relief during periods of annual and personal leave in the team
Assist and participate in national and local initiatives
We are looking for someone who has:
An excellent understanding of reception and front of house operations, including proven experience in customer service.
impeccable grooming and an impressive telephone manner
excellent prioritisation skills and a high attention to detail and use of initiative
an adaptable and flexible manner towards hours and duties
outstanding interpersonal skills, the ability to communicate effectively at all levels, and be able to build relationships with internal and external stakeholders
A high level of confidence using Microsoft applications, experience working with an electronic room booking system and an eagerness to upskill and learn new systems as needed.
Why work with us
We want to be the law firm clients love to work with and a great place to work and grow for our people. It’s important to us and our clients that our people find working at KWM an enjoyable and rewarding experience.
We know our people value flexibility around when and where they work. So we are committed to offering a more adaptable way to work, we call this Agile Working.
Growth conversations and real-time feedback is also a priority. So whether it’s more targeted and meaningful conversations around professional and personal development, regular feedback, coaching or developing infrastructure, we want to help our people grow.
Market leading work for premium clients
Flexible and agile working
Support for working parents including emergency childcare
Corporate gym memberships, flu vaccinations, skin checks, discounts on health, general insurance and other products and services
Swap pay for leave and Time in Lieu
Mobility around our network when opportunities arise
How to apply:
Agencies – please note we are not currently accepting applications from agencies for this role.
King & Wood Mallesons is an equal opportunity employer and is committed to principles of diversity and inclusion. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.
If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.
All job applications must be submitted through kwm.com, Seek, LinkedIn or an authorised agency, applications through any other third party websites will not be accepted.
16/11/2020$0Brisbane1 Administration & Office Support
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