Reception- Customer Service Officer (Medical Practice)

Based in Wodonga and/or Wangaratta, Work within a supportive team who strive for best practice, Work with a diverse range of people to provide care best practice client care.

Gateway Health is a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (VIC).

Our Vision: People living well

Our Mission: Gateway Health provides primary health care & support to all in our community & focuses on providing services to those with the highest risk of poor health

Our Values: We care We work together We achieve We learn We Innovate

We are on the look out for exceptional front of house staff.  These are highly regarded positions within our Medical Practice at two locations:

  • based in Wangaratta or
  • based in Wodonga

Working alongside the Practice Coordinator, these roles liaise with clients, members of the public, other service providers, Medical Practitioners, Pharmacists and contractors; providing that critical first point of contact in welcoming the community to our practice.   You will provide a range of support services to support the smooth day to day operations of the medical practice.

Culture and Benefits:

From the first day, you will be warmly welcomed and bought into the Gateway Health Community.

As an individual, you will be encouraged to bring your own unique style that helps you improve systems most efficiently.

In return for your dedication, you will be joining a company abounding with collaborative staff who ensure they work together to achieve goals, there are attractive salary packaging, modern workplaces, and flexible work arrangements available to all employees.

At Gateway Health our values are clearly demonstrated by our staff when interacting with clients and in how we care for each other.  We continually strive for achievement and the workplace culture encourages innovation & initiative.

To embrace these roles and make it your own you will possess  

  • A love of working with a diverse range of clients, team members and other service providers, and are able to communicate and negotiate with a broad range of people
  • A strong client focus to provide the best possible support and outcomes to our clients
  • Strong computer skills and experience in Medicare MBS are an advantage

Please go to to review the Application Process and full position details including Position Description. 

Applications must address the selection criteria and have two referees who are the applicants previous or current managers.  

(Please do not apply via SEEK as your application will not be received by Gateway Health)

Applications close 5pm Thursday 19th November 2020


16/11/2020 $0 Yarra Valley & High Country 1 Administration & Office Support
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