Account Manager

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.


Our client, a National leader in the Advertising industry, is seeking an experienced and enthusiastic Account Manager to join their SA team on a 12-month fixed term contract with the potential for extension.


Working hours: Full time (Mondays - Fridays: 8am - 4pm) Flexible

The Role

Some of the main activities of this role include:

* Act as key point of contact between allocated clients and the business
* Ensure all job requirements for the branch, both regular and adhoc are entered on the job control systems in a timely and accurate manner. Liaise with operational areas to ensure production aligns with client SLA's and escalate any issues to Sales Manager
* Manage relationships with key personnel within account set and other designated accounts as required.
* Communicate proactively with clients about work in progress and anticipated work to ensure client satisfaction, Take job briefs and prepare internal processing documentation
* Maintain Account Plans for designated accounts and report monthly on progress against targets
* Prepare and present all required client reporting
* Manage stock inventories on behalf of client
* Process Draft and final invoices and manage timely payment
* Identify opportunities and assist the Sales Manager SA where required with programs for cross selling within existing accounts.
* Coordinates the implementation of new business secured in conjunction with the Sales Manager.
* Accept responsibility for work in progress and client relations.
* Provide administrative and technical support in the event of dispute.
* Other duties as assigned from time to time by Sales Manager or Site Manager.
* Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, Fuji Xerox Document Management Solutions Pty Limited (FX DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
* Ensure all FX DMS policies, including Business Management System and Security policies and procedures are adhered to.
* Ensure Work Health and Safety policies and procedures are adhered to.
* Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.

Key Skills Required:

* Relationship building skills with all levels of the client's organisation.
* Ability to identify, analyse and promote products and services
* Excellent written and verbal communication skills, with intermediate PC skills (Excel, Outlook, Word)
* Ability to cope well under pressure/stress. Takes accountability for individual actions.
* Good time management skills and ability to prioritise
* High level attention to detail
* Understanding of Quality systems and ability to promote and adhere to procedures

If you are interested in the role and fit the criteria, please apply online today!

16/11/2020 $0 Adelaide 1 Marketing & Communications
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