Accounts/ Customer Service Administrator

Aramex is one of the worlds largest courier franchises, with more than 800 franchise partners across Australia. With 29 Regional Franchisees and over 800 Courier Franchisees, were local people who are committed to delivering for our communities. As part of the global Aramex network, were here to take Australian business to the world.

Aramex, Sunshine Coast (formerly Fastway Couriers) are seeking someone who is willing to provide a high level of customer service, liaise with Courier Franchisees, and to perform general administrative duties, and time management skills.

Key responsibilities include:

  • Accounts Receivable
  • Handling of inbound customer telephone, website & email inquiries
  • Accurate and timely entry of customer requests
  • Liaising with Franchisees & customers
  • Problem-solving
  • Reporting and general administrative duties

You dont necessarily need to have freight industry experience; however, the successful candidate will be self-driven, highly focused on delivering to our customers needs. You must be competent in all Microsoft Office packages, have strong word processing skills and attention to detail as you will be handling incoming inquiries on freight to problem-solving lost or misplaced freight.

Most importantly you will enjoy working autonomously as well as in a team environment.

You must have the following qualities:

  • Personable, trustworthy, and reliable.
  • Motivated, self-driven, resilient.
  • Lateral thinking, problem-solving.
  • Ability to work in a team and unsupervised.
  • A clear communicator, with excellent written and verbal language skills
  • Excel Spreadsheet and Zen Desk experience would be advantageous
  • Some Accounting experience

In short, were looking for someone who doesnt mess around; gets the job done with a high degree of accuracy all while maintaining a cool, calm, and collected disposition.

The position is full time. For the right person, we would consider part-time.

16/11/2020 $0 Sunshine Coast 1 Administration & Office Support
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