Accreditation Coordinator

  • Annerley Location - Parking on Site
  • Permanent Full-Time Position
  • Flexible Working Arrangements

 

The Organisation

The National Association of Testing Authorities, Australia (NATA) is Australias national accreditation body. We have been delivering accreditation services in accordance with international and Australian standards since 1947, and our role is to serve the national and public interest  NATA is a member based not for profit organisation with approximately 200 staff and offices in 5 capital cities.

 

About the role

The Accreditation Coordinator is a new role that forms part of the wider service delivery Team. They will provide support to internal operations staff to deliver NATAs accreditation services with a client-centric and professional approach. Specifically, the Accreditation Coordinator will assist the process of ensuring timely and accurate solutions are offered to stakeholders accreditation needs and requests. We provide extensive training to detail further the accreditation programs and the industries in which we operate.

 

Key Responsibilities:

  • Planning, coordinating and following up specified assessment activities to ensure deadlines and expectations are achieved
  • Providing advice and support to NATA members, and clients
  • Building effective relationships with NATA members to grow loyalty and commitment to NATA
  • Collaborating with other parts of the business such as the extended Operations Team and the Engagement and Education team to ensure knowledge remains up-to-date with assessment processes
  • Utilise appropriate client management tools to communicate with clients effectively

 

Skills, knowledge and experience needed:

  • Relevant academic qualifications in a related discipline such as scientific, engineering and business or equivalent experience (preferred)
  • Professional experience with accreditation services, client management or equivalent activities would be highly desired
  • Demonstrated ability in project management skills
  • Demonstrated experience in building effective working relationships with internal and external stakeholders
  • Sound analytical and problem-solving skills
  • Strong written business and verbal communication skills
  • Excellent time management skills and the ability to prioritise effectively
  • Intermediate skills and practical experience in software applications, document and record management software, databases and a willingness to learn new systems.
  • Ability to work under pressure and deliver to target, monitor and report on allocated activities

 

Salary and Conditions 

Standard work hours are 37.5 hrs a week. Desired hours are between 8:00am to 4:30pm, but we can be flexible for the right person. We offer a competitive salary package and an excellent work environment.

quoting Reference 2020-71.

 

How to apply

Interested applicants must provide a resume, including the names of three referees and a covering letter addressing the qualifications and experience in this advertisement and how this will benefit the Accreditation Coordinator role by Friday, 27 November to the following email address:

Expected commencement for this position will be in mid to late January, 2021.

16/11/2020 $0 Brisbane 1 Administration & Office Support
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