Great team environment, Leadership role, Create a best in class team.
About the Company An established leader in garden and landscaping supplies, this company is on a steady growth path and ready to invest in their next generation of leaders.
Their values are:
we go out of our way for our customers
are genuine, open and wholehearted
play as a team
do not compromise safety for anything
continuously looking for improvement
If this sounds like the place for you then read on.
About the Role The Service Manager is responsible for transforming the performance and maintenance of all plant equipment, trucks and facilities into best in class.
Key responsibilities include:
ensuring the operational availability of all plant, equipment and trucks each day within agreed KPI’s
drive a safety-first culture focused on continuous improvement
developing, implementing and administering a preventative and breakdown maintenance system
maintaining all facilities such as buildings, depot yards, retail outlets, office spaces and soil production yards
developing, implementing and administering the Work Health and Safety System in accordance with industry best practice, legal requirements and company values
leading, managing, mentoring and developing the mechanics in the team to develop a high performing department
managing the financial budget, including wages, fuel, lubes and spare parts and managing exceptions appropriately, including active supplier and cost management
maintain appropriate stocks of spare parts to achieve the above within the budget
support capex planning & special projects to support the achievement of the vision and strategy
reporting and KPI achievement
You are an experienced service manager with a focus on safety and excellence, who can engage and motivate your team. You realise that this team is the core of the business and will do whatever it takes to deliver an exceptional customer service experience every time.
You will bring the following skills and experience to the role:
Demonstrated service management experience
Heavy earthmoving, mining or transport industry knowledge
High emotional intelligence with the ability to understand and adjust behaviour depending on the situation
Effective delegation skills with the ability to assign task responsibility and authority to others
Solution focused, with effective decision making and analytical skills
Comfortable with process and strong attention to detail
Excellent interpersonal communication skills and a positive attitude, ability to interact with all levels of management and work individually as well as part of a team
Attention to detail with excellent written and verbal communication skills including the ability to write reports, business correspondence, policy and procedures and training guidelines
Good planning, prioritising, organising, strategic and time management skills
Demonstrated high level of workplace health and safety
Ability to effectively engage, influence and maintain respectful relationships both internally and externally
It is also desirable if you have a Diesel or Mechanical Trade Qualification
16/11/2020$0Western Suburbs1 Trades & Services
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