The ALS aims to provide culturally appropriate information and referral, legal advice and court representation to Aboriginal and Torres Strait Islander men, women and children in NSW and ACT.
The ALS is committed to achieving justice for Aboriginal people and the Aboriginal community. The ALS remains committed to being community focussed; being fearless in our advocacy; accountable and ethical and aiming to make a difference to create better futures; while also acknowledging and respecting Aboriginal traditional values and cultural practices.
The Aboriginal Legal Service NSW/ACT Limited (ALS) is a public company limited by guarantee and a registered charity.
About the role
This position primarily services the Central region and is located in Canberra ACT
The primary responsibility of the Administration Officer is to provide confidential administrative support to assist in the delivery of high-quality legal services for Aboriginal clients.
The position holder may also manage, or assists in the management of, the reception area operating the office phone system between the hours of 9.00 am to 5.00 pm.
Assisting in the delivery of professional and culturally appropriate legal services to clients within the legal system, understanding the expectations of clients, their families and the broader Aboriginal community
Ensuring systems and processes are in place to effectively balance the requirements of a busy and challenging workload
Maintaining files in an orderly and professional manner, including the recording of all data for statistical purposes
Inputting, updating and maintaining statistical data using appropriate databases and systems including; opening, closing, and archiving files and other general data entry
Utilising systems and technology which have a significant impact on the legal practice; including adapting to new, and enhancing the use of current, systems and technology
Acting as the first point of contact for clients, assisting with communication between solicitors, clients and external stakeholders
Providing secretarial support services to Solicitors
Providing word processing support for correspondence, preparation of briefs of evidence, subpoenas, affidavits, court reports and other documents (using Microsoft Office Suite)
Your Skills and Experience
To be successful in this position you will need to demonstrate:
Aboriginal and Torres Strait Islander; identify as an Aboriginal or Torres Strait Islander person and accepted as an Aboriginal or Torres Strait Islander person in the community in which he or she lives
Knowledge and appreciation of the cultural and social needs of Aboriginal communities combined with continuing respect and support for Aboriginal cultural practices when considering service delivery and other support for clients, their families, communities and staff
Commitment to the principles of social justice
Excellent word processing skills, and computer skills, using Microsoft Office Suite, Video Conferencing software and other systems and programs
Typing skills with a minimum of 35 words per minute
Excellent communication skills, respectful phone manner and experience in operating a small to medium switchboard
Demonstrated organisational and time management skills and the ability to multi-task
Excellent problem-solving skills
Ability to maintain a high level of confidentiality and work independently in a team environment with limited supervision
A willingness and ability to travel to regional, metropolitan and interstate locations for work purposes
How to apply
Only candidates with completed application packages will be considered.
Applications for this position close at 5pm on 23 November 2020.
16/11/2020$0ACT1 Administration & Office Support
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