Customer Service Officer

FMCG Australian Manufacturer/International Food Producer, Great Culture, Being part of a close knit team.

Established in 1949, Mission Foods is one of the worlds leading flatbreads and corn flour producers. Our range includes Wraps, Mini Wraps, Mexican tortillas, Mexican Dinner Kits, Corn Chips and more. All products are made with the highest quality ingredients to ensure that great Mission taste and flavour.

Mission Foods is currently seeking an enthusiastic and reliable Customer Service Officer to join our team on a full time basis for immediate start.

As an integral part of the team your role will include:

  • Communicating with Established Customer queries and taking their orders
  • Entering Data into SAP database
  • Completing Tracking reports

The successful candidates for this role will possess:

  • Proven customer service experience in a call centre environment
  • High IT competency including SAP, Excel, Word and Outlook
  • Excellent telephone manner
  • Outstanding interpersonal and communication skills
  • Ability to work under pressure during intense situations
  • Excellent negotiation skills
  • Excellent time management
  • Professional conduct with a bright personality
  • The ability to work well autonomously as well as in a team based environment
  • Experience in Retail and/or Foodservice FMCG will be well regarded but not essential


Please note that you will need to complete a successful Police Check and possess current Australian working rights.

Based in the northern suburbs with parking, the office is professional with a bright open plan. You will be part of a friendly, passionate team with supportive management and opportunities for progression within the business.

If you are professional and bubbly, well-spoken and can hit the ground running, then please contact us immediately for consideration.



16/11/2020 $0 Northern Suburbs 1 Administration & Office Support
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