Officer, Records Management Support

Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation in Adelaide aims to promote and deliver improvement in the health and wellbeing of all Aboriginal and Torres Strait Islander people and their families in the greater metropolitan areas of Adelaide and regional areas to advance their social, cultural and economic status. The Organisation places a strong focus on a client centered approach to the delivery of services and a collaborative working culture to achieve the best possible outcomes for clients.

About the Program

Records are an important source of cultural and corporate memory and effective and appropriate records management is a critical element of the organisation knowledge management. Nunkuwarrin Yunti cultivates a workplace culture that values and promotes transparent, ethical and professional recordkeeping practices and understands the importance of capturing Aboriginal and historical records.

About the Role

The Records Management Officer is responsible for broad oversight and support of the Records Management function providing tactical and operational expertise on records management related matters. This is achieved by ensuring Nunkuwarrin Yuntis records management systems are further developed and implemented in an effective and efficient manner such that all records management activities undertaken by the organisation (health and corporate) meet legal and community standards.

The role is also responsible to the collation of records to meet requests from statutory bodies and subpoenas, working closely with the QSR unit to fulfil this function.

Broadly the Records Management Officer is responsible for the and not limited to:

  • Efficient management of the NYs recordkeeping system, ensuring that sound recordkeeping principles and records management best practice are followed and adhered to.
  • Ensuring records are captured uniformly across NY and stored in our EDRMS.
  • Managing the storage of hardcopy records located off site for retention
  • Maintaining the integrity and authenticity of records by alignment with the GDS and BCS.
  • Making and documenting configuration changes to the system as deemed necessary and via change control processes.
  • Ensuring the system is accessible and performing appropriately on a day to day basis.
  • Responsible for training staff including Induction and refresher as required or other records management issues.


This position is under the Nunkuwarrin Yunti Enterprise Agreement classification of Corporate ServicesLevel 5

To Apply

Note: For all roles within Nunkuwarrin Yunti would require a mandatory Working with Children Check (SA) and National Police Check.

Please complete your application with your CV, a Cover Letter and the Application Questions. Incomplete application will not be considered.

We encourage and thank all applicants for their time, however only shortlisted applicants will be contacted.

Should you have any queries or for further information please contact HR [email protected]

Due to the nature of this role, applicants from an Aboriginal or Torres Strait Islander background are strongly encouraged to apply.

Please note applications close by COB 20 November 2020 by 10.00am

ESSENTIAL includes qualifications, skills, experience and knowledge

  • Qualifications in Records Management at Diploma level or similar field with a minimum, with twelve (12) months experience in the field
  • Proven ability to read, interpret and understand relevant legislation including the State Records Act 1997 and Privacy Act 1988.
  • Experience in developing and implementing records management plans, policies, procedures and schedules across the organisation
  • Ability to communicate effectively with Aboriginal and Torres Strait Islander peoples
  • Demonstrated capacity to work effectively and under limited supervision to:
    • Communicate effectively with all levels of staff, verbally and in writing
    • Critically examine and analyse complex and diverse work practices
    • Develop practical but innovative and creative solutions
  • Experience in the planning, configuration, system management and review of EDRMS including to identify and rectify system issues
  • Proven experience in delivering helpdesk support and training for an EDRMS
  • High level of computer skills including the use of Office Suite and spreadsheets, with a demonstrated high level of accuracy and attention to detail
  • High level organisational skills with the ability to meet deadlines and follow tasks through to completion with a high level of self-motivation and initiative
  • Ability to build and maintain productive relationships with staff, demonstrate excellent communication and effective use of negotiation and liaison skills
  • Demonstrated ability to handle potentially conflicting situations and work in a busy environment
  • Awareness of the need for, and means of maintaining confidentiality


  • Experience working with Aboriginal and Torres Strait Islander organisations and communities or in the human services
  • Project management / change management experience - planning for and implementing new systems

09/11/2020 $0 Adelaide 1 Administration & Office Support
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