Security Advisor - Bank

  • This role can be based in Sydney, or Brisbane
  • 12 month opportunity

About the role

As the Security Advisor - Bank, you will responsible for the provision of Physical Security advice and support to their assigned Lines of Business (LOB).

You will ensure that Physical Security manages relevant strategic and operational requirements and will foster relationships with key stakeholders make sure that our customer needs are met.

More specifically you will

  • Engage with key stakeholders to understand the strategy and objectives of their teams and work to ensure physical security considerations are incorporated
  • Provide security advice to assist in the strategic planning for business relocations, closures and new sites
  • Advise and inform financial impacts on business strategies and options
  • Proactively manage LOB relationships, achieve demonstrated improvement in Security awareness, customer satisfaction and provide high levels of customer service
  • Work with the Physical Security team to provide guidance, support and recommendations for relevant escalated security issues
  • Provide awareness of relevant Security Policy and Procedures relevant to the assigned LOB
  • Site Management
  • Work with Security Operations and contracted Security vendors to understand cost drivers to effectively manage and or reduce security costs for assigned LOB
  • Identify, prioritise, scope and project manage nominated LOB Security projects and initiatives in collaboration with the Security Technology Advisors
  • Establish and maintain security training programs (content) including Robbery Response and Dealing with Aggressive/ Distressed Customers for assigned LOB

Knowledge and Experience

  • Experience in customer service or customer relationship management
  • Project management or significant contribution to a project as a team member
  • Bank, Contact Centre or Commercial Building operational experience is desirable
  • Security industry and Security Risk Management experience is desirable
  • Law Enforcement and / or Military Experience is desirable
  • High level of ability to consult, negotiate and influence stakeholders
  • Ability to work with all levels in an organisation and build and foster relationships and networks
  • Financial acumen and the ability to manage budgets
  • Certificate IV in Security Risk, or tertiary qualifications in Security or a related field are desirable.

Our Culture

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

09/11/2020 $0 Brisbane 1 Trades & Services
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