Administration and Customer Service Consultant - Attune Hearing
We are looking for a talented administration and customer consultant that is well versed in dealing with a variety of individuals. If you like speaking to people from all walks of life, making a difference to their daily communication and want to be a part of building a successful clinic, we want you!
Who are we
Underpinned by our passion for clinical excellence, and for providing the best possible outcomes for our clients, Attune Hearing is Australia's largest accredited full diagnostic audiology company.
Our business model is decentralized so that our local clinic teams can build strong and enduring relationships with our clients, our referrers and our communities.
We believe in a medical model of hearing health care, providing hearing assessments and hearing solutions across the community.
you will be the first contact for patients and will help them feel welcome to the clinic.
key responsibilities include managing the bookings for an audiologist with a balance of appointment types to maximize schedule use
you will manage inbound and outbound calls with courtesy and empathy
you will be responsible for general administration duties, billing and data entry daily
you will troubleshoot, manage repairs & general issues
you will assist other team members within the clinic and work effectively within a team.
you will build strong relationships with our patients and provide follow up calls and aftercare.
the role is full time with travel between our Mornington/ Frankston and Berwick Clinics.
we don't mind past experience outside the hearing industry for us it's about your DNA and your passion for our patients and clients.
exceptional organisational & time management skills
competent computer skills with Microsoft Word, Outlook and Excel
ability to work with a high level of accuracy and strong attention to detail
excellent written and verbal communication skills
desire to work autonomously and be self-driven, but also be a team player
willingness to learn new systems and products to support the role
as the role will be shared predominately between our Mornington and Berwick Clinics you will need to travel thus the role would be suitable for someone living between these 2 locations.
If this sounds like you, we want to meet you!
Please apply below we look forward to hearing from you!
Applications without a cover letter will not be considered.
Applications close on Tuesday 16th November 2020
09/11/2020$0Mornington Peninsula & Bass Coast1 Administration & Office Support
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