Customer Service Operator

For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia. With 50+ locations and a team over 2,300 nationwide, Bidfood is recognised as one of the countrys leading distributors to the industry. A fulltime opportunity exists for an adaptable team player to join our Night Shift Customer Service team at our foodservice branch located in Banksmeadow.

About the Role:

Reporting to the Customer Service Manager, this position is responsible for providing a high level of customer service over the phone and to external customers in addition to performing other administrative tasks and reports. Training on our in-house systems will be provided.When required, the successful applicant will be expected to work Sundays and Public Holidays. 


  • Manage inbound and outbound calls with customers
  • Process orders
  • Generate sales and promote products and services on offer
  • Work co-operatively across a busy sales team environment
  • General clerical duties and liaise with other departments

Skills and Experience:

  • Confident phone manner and excellent communication skills
  • NSW Police Clearance Certificate
  • Superior customer service skills with the ability to build and maintain successful working relationships
  • Strong organisational skills, with the ability to prioritise and multi task
  • Able to work as part of a team and autonomously
  • Excellent computer literacy, including the ability to quickly learn internal systems
  • Sales experience and an understanding of the foodservice industry or an allied industry would be an advantage

Bidfood can offer you:

  • Staff Discounted Pricing on 4000+ items
  • Access to online workforce development programs
  • Team member access to Corporate Health Plans and other staff benefits
  • Employee Assistance programs to support Staff and their families

If you believe you are the right person to join our business and drive our companys strong belief in customer service, please forward you confidential application with a detailed resume to:

Branden Qamar Customer Service Manager Bidfood Botany

Applications close: Wednesday 2nd December 2020

Please note only shortlisted candidates will be contacted

09/11/2020 $0 CBD, Inner West & Eastern Suburbs 1 Call Centre & Customer Service
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume