Customer Service/Sales Administration

Our Client is a successful Brookvale based company whose customers include top tier National and International companies and is currently in an exciting growth phase underpinned by an ambitious strategic plan.

The role

Working within the Customer Solutions Team you will be responsible for ensuring that quality and customer satisfaction standards are continuously met. Your above average communication skills will be put to the test as you maintain and develop ongoing customer relationships.

Responsibilities

  • Accurate order processing
  • Ongoing communication with customers keeping them well informed
  • Maintain accurate customer forecasts
  • CRM upkeep
  • Update pricing sheets
  • Provide pricing quotes
  • Assist in managing debtors
  • Liaison with warehouse personnel and transport service providers
  • Work closely with Sales regarding pricing, stock availability and order status


Skills Experience

  • Excellent communication both verbal and written
  • Outstanding Customer Service skills
  • Attention to detail with high degree of accuracy
  • Solid planning and coordination skills
  • Above average administration skills and understating of financial systems
  • Self Motivated with a Can do attitude
  • Good problem solving skills
  • Team player


To be successful you must have a proven track record in working in a customer service environment coupled with good computer skills including Word/Excel.

Hours: 8.30 am to 5.00 pm Monday to Friday

BROOKVALE LOCATION - onsite parking


 

09/11/2020 $0 North Shore & Northern Beaches 1 Call Centre & Customer Service
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume