Front-desk Superstar and Social Media Assistant

  • Are you a highly motivated people person with a passion for great customer service 
  • Do you have a sound knowledge of all social media platforms and want to use these skills in your next position
  • Do you want be part of a growing health business who cares deeply about delivering great outcomes for all clients

If so – you may be the person we are seeking!


About Us
  

Back In Motion Balnarring is a premier Physiotherapy practice located in Balnarring on the Mornington Peninsula.

We operate out of modern purpose-built facilities and provide excellent Physiotherapy services to people from our local community and surrounding areas. We are looking for a new Front Desk and Social Media Assistant to join our team on a part-time basis.


  
About the Role
  
You will be employed in a role that involves engaging with clients and ensuring a positive client experience.
  
In this role you will take ownership of the following responsibilities:

  • Meeting and greeting patients with incredible enthusiasm
  • Providing invaluable assistance to other team members
  • Completing Patient billing and diary management in an efficient manner
  • Communicating effectively with patients, referring doctors and practitioners
  • Managing stock levels, patient orders, sterilisation and general cleaning duties
  • Creating and scheduling content for social media posts and client communication
  • Supporting the business creatively with basic design work, video editing and photography for use across social media platforms

  

You will also be responsible for demonstrating our values and culture with clients and other team members and working closely with the team to ensure a happy and cohesive work environment.

  

Skills and Experience 

  • A commitment to providing excellent customer service to people from all backgrounds and ages
  • Excellent communication skills, including a great manner both in person and online
  • Previous customer service experience is preferred
  • High level computer and organisational skills
  • Experience across various social media platforms including Facebook, Instagram, LinkedIn, Mailchimp, YouTube and Canva

  

This role is open to Australian citizens and permanent residents.  Hours for this role will be 5 days per week between 9am and 2pm with some Saturday work required.

We are interested to hear from people who feel genuinely excited about making a difference to our clients and our team as well as the potential opportunity to learn and further develop the role.

 
  
Please note that applications close Friday 27 November 2020 at 5pm.

09/11/2020 $0 Mornington Peninsula & Bass Coast 1 Administration & Office Support
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