Customer Liaison Consultant

Customer Liaison Consultant
Full Time
Western Metro & Barwon Region


- Flexible working arrangements
- Career development opportunities
- Competitive salary benefits

About the organisation
Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania and South Australia providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

About the role
The primary purpose of the Customer Liaison Consultant is to generate revenue through the sale of Baptcare's In Home Care / Health and Wellbeing products and services to new customers within a designated territory (Western metropolitan, Geelong and Barwon regional areas). Working as part of a sales team, this position will generate and convert sales leads within their territory into new Baptcare customers by adopting a customer-centric, engagement approach that unearths and then delivers to our customers' needs.

Duties, skills and experience
* Meet with prospective customers in their homes (through face to face or through virtual means) during business hours; some evenings may be required
* Represent Baptcare when engaging with Primary Health Networks, General Practitioners, Nurses, Hospitals, Public Health Networks, other Health Care Institutions and Local Community organisations
* Ensure accurate and timely completion of all weekly reports, maintenance of account records via Client Management system (Salesforce), providing market and competitor intel, handling of enquiries and complaints quickly and professionally in line with Baptcare procedures
- Experienced user of client management systems e.g. Salesforce, Microsoft Office and Microsoft Outlook applications 
- Excellent communication, sales and negotiation skills
- Must have experience in working towards and reaching sales KPIs 
- Solid experience in Community Aged Care sector or similar is preferred


How to Apply:



Applications close Monday, 16th November 2020

Appointment to this position is subject to a satisfactory National Police Clearance, a current Influenza Vaccination and a current Driver's Licence
Applicants must have the right to work in Australia

Baptcare subscribes to a mobile and flexible work environment.
If you require support with the application process, please contact [email protected]
Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role and supporting diversity. We welcome applicants who may require adjustments.

09/11/2020 $0 Western Suburbs 1 Sales
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