Membership Services Coordinator

Aqualink Box Hill
Fixed Term Full Time

Whitehorse City Council proudly manages Aqualink Box Hill and Aqualink Nunawading, state of the art facilities that are leaders in the provision of leisure and aquatic services in the Eastern Region of Melbourne with over 6500 great members!

We are looking for someone to drive the membership acquisition and retention whilst navigating the pandemic landscape and beyond. As the Membership Services Coordinator you will be responsible for the acquisition of new members and developing a new retention program for existing members. You will be responsible for contributing towards the smooth running of the reception areas and must possess the ability to provide high quality customer service.

Essential qualifications include experience in the membership sales and acquisition, Level 2 First Aid, CPR qualifications, Satisfactory National Criminal History Check and Working with Children Check.

Previous successful experience in a membership acquisition role is essential. 

The following key selection criteria must be addressed in your application to be considered for the position.

  • Demonstrated successful experience and achievement in membership sales.
  • Demonstrated experience and achievement in team supervision, rostering and involvement in staff training and professional development.
  • Demonstrated success in member acquisition and retention programs.
  • Demonstrated ability to resolve operational problems relating to the membership services area.
  • Demonstrated experience in developing new programs and initiatives for the membership services area

 Applications will close 11 November 2020.


Applications Close: 11/11/2020


09/11/2020 $0 Eastern Suburbs 1 Sales
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