Client Services Coordinator

About CXC Financial Partners

At CXC Financial Partners (, our aim is to be the refreshing change the financial services industry needs, and a welcome catalyst for people to take charge of their financial futures. Our focus is providing client-centric financial solutions.

Together with Launch Money, our business group provides financial planning, tax & accounting and mortgage broking solutions to a wide range of clients. We ensure our staff are among the most qualified and experienced in the industry and provide the right candidates with a fantastic environment to grow their career and expand on their knowledge.

We are a young, rapidly growing, professional team who consistently strive for best practice solutions through our evolving process and adoption of technology. Were passionate about delivering an exceptional client experience and our dedication to clients drives everything we do.

The Opportunity

This is an exciting opportunity for a client focused individual to join our North Sydney office. You will be working with a dedicated team to assist with servicing new and existing financial planning clients. The role will provide a great environment to apply your existing experience in client service and implementation, and an opportunity to learn the strategic side from advisers.

We foster an environment of continued learning and career growth and encourage our staff to grow in their careers. The business provides employees with a clear career path and the support to ensure you develop.

Tasks include:

  • Implementation of advice for our new and existing clients
  • Preparation for client reviews
  • Assisting with existing client queries
  • Co-ordination of tax and accounting work between the financial planning and accounting team
  • Liaising with clients via phone, email or face to face

About you

The successful applicant will need to be comfortable juggling a variety of priorities while staying organised. In addition:

  • Be uncompromising in your desire to WOW clients
  • Possess high level skills in dealing confidently and courteously with people at all levels, be confident in building great relationships with our clients
  • Have outstanding communication skills and attention to detail
  • Have sound product knowledge across superannuation, insurance and platforms
  • Sense of humour work can be fun!


Wed like to hear from candidates with the below experience:

  • Minimum of 2 years experience within a boutique financial planning business in a similar role
  • Familiarity with investment and superannuation platforms
  • Competent and accurate MS Office skills specifically Word, Excel and Outlook
  • Previous XPLAN experience 
  • Sound knowledge of general administration processes


  • A relevant degree in finance
  • Diploma of Financial Planning


09/11/2020 $0 North Shore & Northern Beaches 1 Banking & Financial Services
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