WE ARE LOOKING FOR A FULL TIME RECEPTIONIST SUPERSTAR AND A FULL TIME SENIOR VET NURSE!
Bondi Vet Hospital is growing (again) and we are on the hunt for a full-time experienced receptionist as well as a second role of senior vet nurse. Both positions are 38 hours per week with no afterhours and rotating weekends (around 1 in 3)
We love our jobs at Bondi Vet we are a fun team that works really hard, good at what we do, practice to the very best of our ability but also like to have a laugh together. We are like a little family (thats now a big family) and believe in looking after each other, our patients and ourselves. We want to find someone that believes their job is the best in the world. We currently have 6 vets and 6 nurses.
Is it you we are looking for
Veterinary Reception Position
Prior experience as a receptionist (nursing background or previous experience in a similar environment such as medical or animal industry is preferred but not essential). Must at very least, have experience on a busy reception desk.
Team player with a warm, friendly and flexible attitude. We believe reception is one of the most important roles in our hospital and act as the face of the hospital when clients first make contact, so its essential that you have a friendly and warm personality.
Someone who is great with people (as well as pets). This is as much about loving pets as well as connecting with owners.
Confident, takes initiative and has exceptional customer service skills. We want someone wholl go above and beyond for every little patient.
Ability to multi-task and prioritize tasks (reception can get very busy and its more stressful than you think!)
Superior communication skills, both verbal and written
Able to take direction from Vets and nurses
Attention to detail. Essential.
Problem solver that is willing to make reception their own
Great computer skills (knowledge of RX Works highly regarded but not necessary)
It would also be great if you had some experience in digital community management and know the ins and outs of social media such as tik tok, Instagram and Facebook.
Your tasks will include but not limited to:
Greeting clients as they come into the clinic
Checking patients in for consults
Answering phones and making appointments
General cleaning of reception and waiting room
Follow up phone calls for the vets
Booking rep appointments
Monitoring the emails and responding to them accordingly
Balancing the till at the end of the day
Selling over the counter medications, food and merchandise
Processing insurance claims and following up patient insurance issues
Social media management
Merchandising and creating epic visual creation skills
Veterinary Nurse Position
2 years experience in a paid veterinary nursing position.
Able to work as a team and have a positive attitude. Its important you still love nursing!
Ability to perform tasks associated with advanced medical nursing, surgical nursing as well as occasionally answering the phone. We often have specialist surgeries, as well as a cardiologist and dentist.
Must be good with people as well as exceptional with pets and animals. That is, must love pets!
We are a small animal practice (dog and cats) close to the amazing Bondi Beach. We work hard on our team culture and making sure every pet gets individual attention. We believe every patient matters and we go above and beyond to care for our people and our patients. We all love working together and we love our community. Pay is above award and commensurate with experience.
If you are applying from interstate we are happy to provide accommodation near Bondi at no charge while you get on your feet in Sydney.
09/11/2020$0CBD, Inner West & Eastern Suburbs1 Administration & Office Support
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