Customer Service / Internal Sales Coordinator

Friendly Team Environment, Progressive Australian Manufacturer, Automotive Passionate.

Customer Service /Sales Person

Tradesman Roof Racks

 

Tradesman Roof Racks are a third-generation family owned Australian manufacturer with young forward thinking vision 

Founded in 1978 Tradesman have developed a name for providing quality roof rack systems to both the trade and offroad industries. We are passionate about customer service and strive to provide the innovative fit for purpose solutions for our clientele and outlets nationwide.

This front-line customer service/sales coordination  role will provide the successful candidate with the opportunity to develop professionally coordinate a dynamic flexible team who make things happen..

General responsibilities include:

  • Assist & coordinate  incoming sales leads both by phone and email from both end users and wholesale account holders.
  • Preparing quotations and entering orders for both retail and wholesale customers.
  • Managing incoming sales and ensuring timely structured follow up disciplines and ongoing customer service.
  • Work with our dynamic team to achieve and exceed KPI's
  • Liaising with Production to ensure timely deliveries
  • Deliveries and road sales calls where required.

Skills and attributes required:

  • A very strong customer service ethic from a similar technical background
  • The ability to work  mentor & co ordinate a Multi-state team.
  • Disciplined daily follow up of leads to secure sales.
  • Strong sales and negotiating skills.
  • High energy and enthusiasm
  • The drive and ambition to grow and develop within the business
  • Ability to implement method & procedures
  • Ability to grow our brand and sales in a developing market
  • A mechanical aptitude and passionate automotive  experience preferred.

 

An attractive remuneration package has been developed to attract the right person.

09/11/2020 $0 Eastern Suburbs 1 Call Centre & Customer Service
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