Marketing Administration Officer- Maternity Services

We have an amazing opportunity for an experienced Marketing Administration Officer at the Mater Hospital-Sydney.

The Role

The Marketing Administration Officer - Maternity Services will be responsible for assisting in driving business growth through both administrative tasks and the promotion of hospital services, staff and Obstetricians. The successful candidate will also create an engaging maternity patient experience while coordinating bookings, enquiries for a range of Maternity Services, developing and maintaining web content, executing social media and email content plans along with other digital marketing efforts. As such, this role will be reporting to both the Maternity Services Manager and the Digital Marketing Specialist.



Responsibilities of The Marketing Administration Officer - Maternity Services include but are not limited to:

  • Development and implementation of an email marketing journey for expecting patients/families.
  • Assisting the Digital Marketing Specialist in the roll out of maternity specific campaigns across multiple channels.
  • Assisting the Digital Marketing Specialist in updating and maintaining content for Mater Maternity website.
  • Assisting Digital Marketing Specialist and/or external agencies to develop engaging content for web and marketing initiatives.
  • Collating feedback from patients to assist Digital Marketing Specialist to continually review and improve the online patient experience.
  • Collaborating with the Maters PR agency for media and social media opportunities.
  • Collaborating with Group Office in the roll out of CRM, or any upcoming projects relating to maternity services
  • Ensuring all maternity bookings are input into hospital systems in a timely and accurate manner.
  • Reviewing the design and distribution of current marketing collateral to patients with a goal to convert these to a digital format where possible.
  • Digitising online bookings for education classes, appointments, tours and information sessions
  • Monitoring the success of digital strategies and communication techniques

About you

The ideal candidate will be a recently qualified junior marketing or communications person with a strong customer focus, attention to detail and ability to multitask. They will have a passion for digitising processes with a desire to optimise the patient experience through effective communication and marketing techniques.

Essential Requirements

  • Knowledge and experience in marketing and communications
  • Strong analytical skills and data-driven thinking
  • Strong copywriting skills
  • Experience with basic design principles
  • Experience with email marketing platforms
  • An ability to multitask and perform under tight deadlines in a fast paced environment
  • Bachelor degree in Marketing, Communications or related discipline

How to apply

Applicants are requested to apply online and to address the selection criteria. Applications should include a statement addressing the selection criteria to be considered. When completing the application process, you will be asked to attach your CV. Please ensure that your attachments are either in MS Word or PDF file formats and that they have been scanned with virus protection software

Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role. Employment with the Mater Hospital Sydney is subject to you having current immunity status that complies with the Assessment, Screening & Vaccination against Specified Infectious Diseases - Policy Directive. Appointment and ongoing employment will be subject to continued compliance with the policy directive.

We are committed to equal employment opportunity, ethical practices, and the principles of cultural diversity. As part of SVHAs commitment to the federal governments employment parity initiative, we strongly encourage Aboriginal and Torres Strait Islander people to apply

05/10/2020 $0 North Shore & Northern Beaches 1 Marketing & Communications
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