Plumbing Customer Service Manager

Growing company with a great culture, Full time, flexible hours, Attractive Salary.

  •  Customer Service experience required
  •  Full Time - flexible hours 
  •  Attractive salary
  •  Positive culture  

Step into a rewarding career with Drainflow Drainage and Plumbing Solutions, a specialist provider of plumbing drainage inspections and repairs to domestic building sites across Melbourne. We provide quick and accurate solutions to our volume builder customers.

Our business is experiencing huge growth and needs someone with a great attitude and excellent communication skills, to join our team based in Altona.

The ideal candidate should have:

  • Excellent communication skills
  • A very high attention to detail
  • A positive friendly attitude 
  • Professional phone/email manner
  • Proven experience in Customer Service
  • Comfortable with digital technology
  • Ideally industry knowledge 

About the role.

We are looking for someone to manage a high volume of incoming jobs  (bookings & queries) from our builder customers. You will use our cloud based job management software to process jobs and communicate any relevant information to crews to ensure the jobs successful delivery.

Reporting directly & working closely with the General Manager, you will have a lot of autonomy in the role, which includes two direct reports. 

Drainflow offers a unique service to new builds, our jobs are easy to manage and not overly complicated. No sales required. We are a very process driven business, with a strong focus on technology. There is a lot of room to grow.

05/10/2020 $0 Western Suburbs 1 Trades & Services
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