Senior Manager - Premium Customer

From Grand Finals and major Racing Carnivals to State of Origins and local favourites, every day with us is a chance to be part of the action. As part of the team, you’re the face and personality of our brand, working with the team to create amazing customer experiences and forge partnerships in Australia and across the globe.

So, if you’re passionate about stepping up to the ever-changing needs of our customers, our industry and your career — we’ll back you all the way.

What you’ll do

As the International Senior Manager, you will support delivery of the International strategy through business development and the management of premium customers. This role will be responsible for identifying and developing international development opportunities as well as working with our premium customers.

  • Conceptualise international business opportunities and own the cycle of development from start to finish
  • Provide insightful market intelligence based on a comprehensive customer knowledge and relationship management program including competitive analysis and specialised premium customer management
  • Increase and retain the customer base by identifying and executing new initiatives and technology, products, promotions, and incentive programs
  • Work with our premium customers in meeting their needs
  • Maintain relationships with key business partners and key stakeholders across all areas of the business
  • Research market trends to identify growth and retention opportunities and communicate high level market insight to key internal stakeholders

What you’ll bring

To be successful in this role, you will have proven experience within wagering and racing.

  • Demonstrated capability to negotiate and influence across all levels of business
  • Proven success in Business Development, Sales, and customer liaison
  • A deep understanding of the mechanics of wagering
  • The ability to analyse the customer base and make recommendations to influence growth
  • Excellent commercial and business acumen
  • Excellent financial skills
  • Stakeholder Management
  • High level strategist

About Tabcorp

We’re Australia’s largest gambling entertainment company. Together, we build on our 100+ year heritage by delivering Excitement with Integrity, every day. Each one of us is here to put our customers at the heart of everything we do by creating moments that engage, surprise and thrill.

Our 5,000+ strong team is as diverse as Australia itself. Our people drive homegrown world-class brands; Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing, Sky Sports Radio and MAX. As an ASX Top 50 company we’re proud to shape our industry for the better. Because together, anything’s possible.

Tabcorp supports the Department of Health COVIDsafe App and encourages all employees to download whilst at work. Tabcorp is closely monitoring Department of Health guidelines to ensure we continue to provide a safe working environment.

05/10/2020 $0 Sydney 1 Sales
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