Customer Service / Administration Support Officer

For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia. With 50+ locations and a team over 2,300 nationwide, Bidfood is recognised as one of the countrys leading distributors to the industry. A fulltime opportunity exists for an adaptable team player to join our Customer Service team at our foodservice branch located in Broome.

We are seeking a self-motivated team member with a results driven attitude who enjoys over the phone customer service and has accurate data entry skills. Sales experience and an understanding of the foodservice or an allied industry would be an advantage.


  • Provide a high level of customer service to external customers 
  • Respond to customer queries via telephone, in person and by email in a professional and timely manner
  • Liaise with purchasing and warehouse teams to ensure accuracy of supplier invoices, orders, resolve issues and provide information as requested
  • Carry out Counter sales efficiently with a focus on excellent customer service
  • Facilitate smooth processing of sales enquiries and customer orders and quotes
  • Provide general administrative tasks with an emphasis on accuracy as required

Skills and Experience:

  • Excellent phone manner and communication skills
  • Attention to detail and accuracy
  • Strong organisational and planning skills
  • Time management and ability to prioritise and multi task
  • Able to work as part of a team and autonomously
  • Excellent computer literacy, including the ability to quickly learn internal systems
  • Superior customer service skills with the ability to build and maintain successful working relationships.

The ideal applicant must show a desire for achievement and sales improvement as well as a passion for the industry.

If you believe you are the right person to join our team, please forward your confidential application and resume .

Applications close:  31st October 2020

Only shortlisted candidates will be contacted

05/10/2020 $0 Broome & Kimberley 1 Administration & Office Support
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